Look what the mail man brought

[ballz0r]

Well technically I had to go pick it up from customs :)

CoolerExpress CE-48-S-1C
http://lh4.ggpht.com/_5JXSu5Gfgo4/ScMA5f6bhCI/AAAAAAAAByE/sXIM-4pw6tw/s800/090320-003.jpg

Insides
http://lh3.ggpht.com/_5JXSu5Gfgo4/ScMAtT4-zKI/AAAAAAAABxo/lxoZEebG0KE/s800/090320-002.jpg


This is the first part to arrive for an upgrade to my HTPC Overkill Machine (http://www.realredraider.com/vbulletin/showthread.php?t=925).
http://lh6.ggpht.com/_5JXSu5Gfgo4/ScMAl23H50I/AAAAAAAABxk/GmOTCeRJePE/s800/090320-001.jpg
I plan on pulling the unit apart, putting the compressor where the PSU is, moving the PSU to the bottom compartment and mounting the condensor on the other side of the ODDs

Other components going in it are:
- QX9650
- 2 x GTX295s (SLI)
- 1 x GTX285 (Physx)

EK blocks are on the way for the graphics cards

Ill update my worklog when all the bits get here :up:

safe to say this isnt going to be a HTPC anymore :)

[Cutless009]

Can I have the old parts :) :P

nice man. Why not just fit the whole unit inside the case as a whole, it looks like itd fit with a little modding to the case, and thatd be hella slick.

[ballz0r]

naah its too big... and a lot of air in it

the coolerexpress is 19" deep, the X2000 is only 15

[ZeniTH]

I demand ..............................
MOARRRRRRRRR !!!!!!

[mcoffey]

Very interested in see how this works out for you. I've been itching to get into phase, but just not sure which unit to buy, or how well a particular unit cools. Where did you get it from ?

Thanks man,

andyc

[ballz0r]

Yeah im excited to finally be doing it too... I got it from FrozenCPU


minor setback... it seems that the unit only runs on 110V. FrozenCPU confirmed prior to delivery that it would run on 220 but when I plugged it in and flicked the switch I got a "clunk" sound and it went dead.

After closer inspection, the 110/220V label on the PSU had the 220 crossed out with a pen.

Hopefully I can get it sorted quickly.

[RedRaider]

:shake: sorry to hear about your misfortune...

[Septim]

ooh thats pretty bad of them...

but nice unit. hopefully its just a fuse.

[ballz0r]

yeah im hoping it'll be an easy fix...


im actually thinking of sitting it under a lili case like this
http://www.coolerexpress.com.tw/images/a+b-72-20x16.jpg

[Kayin]

Call Mark drunk, ballz man...

[ballz0r]

10th beer.... im all set :D

[Baleful]

Very nice, hope you get the problem sorted out.

[ballz0r]

looks like a 40c fuse saved my ass.
http://lh4.ggpht.com/_5JXSu5Gfgo4/ScR2HJMz1pI/AAAAAAAAByg/cNUsSNvLhgk/s800/IMAG0007.jpg

I popped a new one in and the lcd lights up like before.

the bad news is a 240/110V converter costs $350... hopefully cooler express will sort it out because the spec on their website says 110/220VAC.

[Hondacity]

is that thing loud?

[ballz0r]

im yet to find out :)

[mcoffey]

How are they on responsiveness Ballzor? Do they seem to have decent tech support? I'm more interested in one of their chillers or your phase like your unit. Did you get the i7 mounting setup?

Hope the hook you up and take care of the problem,

andyc

[ShoNuff]

Andy if you are considering making the plunge into Phase have you considered Jin? He built a unit for a buddy about a year ago and it still works like a champ.

[ballz0r]

How are they on responsiveness Ballzor? Do they seem to have decent tech support? I'm more interested in one of their chillers or your phase like your unit. Did you get the i7 mounting setup?

Hope the hook you up and take care of the problem,

andyc

no reply yet, it is the weekend tho.

ill keep yall posted

[ballz0r]

motherfuckers

Dear Mark / Brennan,
Well noted your problem and we submit 3 solutions for your reference:
1. Please check with FrozenCPU for return this unit and buy another 220V 50HZ unit.
2. Use 240v /110V converter.
3. The cost for returning the unit back to the maker for 220V 50HZ compressor in Taiwan: shipping cost for round trip is USD291 by UPS, and the cost for replace 220v 50HZ compressor is USD211. (please note : the voltage of our compressor without 240V)
Please let us know your decision, any question please let us know.
Best regards,
Becky Liang

my response

I dont think that its acceptable that you are pushing the problem back onto the reseller and customer.

Your specification says that the unit will operate on 110/220V but it doesn't. The problem is entirely due to CoolerExpress, but you are not prepared to wear any of the expense to rectify the situation?

An acceptable solution for me would be for you to replace the unit at your cost or at least tell me how I can get it done by a refrigeration technician here in Australia and pay for the work to be done.

Please reconsider your course of action.

its almost worth getting a return trip to Taiwan and sorting these fuckers out personally.

[ZeniTH]

Tha suckSS !!!!

[FrostByte]

damn man, sounds like you need to send them the part back attached to a IBM.

[Kayin]

I got a DECstation out of the trash you should strap in the case and send it back to them, on their dime.

It'll probably weight double what they shipped to you...

[ballz0r]

Kayin.... I think Frostbyte meant IED not IBM :D

[ShoNuff]

Hey b...I hope they reconsider and this works out to your advantage. I'm still a big fan of your tri-sli build and I am looking forward to your progress here.

[ballz0r]

Thanks Shonuff.... the worst part of any build is buying the gear.

[rubidium]

This blowz. I've had my ass chapped more than once over misleading labeling/advertising, so I know how pissed you are.

If either the manufacturer or Frozen doesn't deal with you fairly, the only thing I can suggest is to hunt down a cheap surplus step-up or step-down isolation transformer. Unfortunately they will take up space and add weight, and adding a boat anchor to your rig is not going to be your first choice. But as a last resort, something like this (http://cgi.ebay.com/Stancor-GISD-1000-Power-Isolation-Transformer-230V-115V_W0QQitemZ120394712312QQcmdZViewItemQQptZLH_De faultDomain_0?hash=item120394712312&_trksid=p3286.c0.m14&_trkparms=72%3A1205|66%3A2|65%3A12|39%3A1|240%3A13 18|301%3A0|293%3A1|294%3A50) or this (http://cgi.ebay.com/SBA-ETK-110VAC-220VAC-Isolation-Step-Up-Transformer_W0QQitemZ130284783420QQcmdZViewItemQQp tZLH_DefaultDomain_0?hash=item130284783420&_trksid=p3286.c0.m14&_trkparms=72%3A1205|66%3A2|65%3A12|39%3A1|240%3A13 18|301%3A0|293%3A1|294%3A50) should cover it, although given that the typical 1KVA transformer will be about 10-15Kg, perhaps hunting down something more local would be best in view of shipping.

rubidium

[Cutless009]

noobish question here, why does it matter if it will run on 220 or not? As long as it runs it should be fine? or does the cooling performance go up with the more voltage it receives?

[rubidium]

noobish question here, why does it matter if it will run on 220 or not? As long as it runs it should be fine? or does the cooling performance go up with the more voltage it receives?

220-240V/50Hz is the residential power standard in Australia.

[Cutless009]

Ah right... that must suck, those ferking plugs are HUGE.

[rubidium]

Some years back I completely fried an electric shaver while in Adelaide. I had a set of plug converters, but forgot to turn the selector on the bottom of the shaver. Been a blade man ever since ...

[ballz0r]

Here is the label on the compressor... looks like im out of luck on converting it.

http://lh5.ggpht.com/_5JXSu5Gfgo4/Scq81b8ZKhI/AAAAAAAAB4o/uwku6VkUnxI/s800/DSC04194.JPG

[ND40oz]

Just get a step down converter, 2000 watt units are under 70 bucks on Amazon, can't be too much there is Aus.

[ballz0r]

yeah its looking like thats going to be my only option.

I just spoke to a refrigeration technician over here and he said its that or replace the compressor.

man thats fucked

[Kayin]

Those guys can suck a cock. Can't believe they did that to you.

+1 on a LiLi case for it...

[ballz0r]

we might have some work coming up in Taiwan soon.... hopefully I can pay them a little visit while im over there

CoolerExpress> :fight22:<Me

:D

[rubidium]

Here is the label on the compressor... looks like im out of luck on converting it.

http://lh5.ggpht.com/_5JXSu5Gfgo4/Scq81b8ZKhI/AAAAAAAAB4o/uwku6VkUnxI/s800/DSC04194.JPG

According to this (http://www.embraco.com.br/portugue/produtos/MP01EF_ing.pdf), the bottom line is that the "G" in the lower-left code "952AG91" indicates that this compressor is strictly designed for single voltage application - namely 90-110V @50Hz, or 103-127V @60Hz - and cannot be altered. Presumably the manufacturer uses a different compressor for the 220-240V consumer market. Their adds are just plain sloppy, and give the false impression that any given model can be configured for either voltage range. FrozenCPU merely xeroxes the sloppy description that the manufacturer offers.

[BTW, the "134" in the model number "NE2134GK" indicates that the refrigeration capacity of this unit is 340kcal/hour, or about 395 watts.]

rubidium

[ballz0r]

its cool guys... mark will sort me out

dont wana give anything away yet but he is treating me right :up:

[ballz0r]

According to this (http://www.embraco.com.br/portugue/produtos/MP01EF_ing.pdf), the bottom line is that the "G" in the lower-left code "952AG91" indicates that this compressor is strictly designed for single voltage application - namely 90-110V @50Hz, or 103-127V @60Hz - and cannot be altered. Presumably the manufacturer uses a different compressor for the 220-240V consumer market. Their adds are just plain sloppy, and give the false impression that any given model can be configured for either voltage range. FrozenCPU merely xeroxes the sloppy description that the manufacturer offers.

[BTW, the "134" in the model number "NE2134GK" indicates that the refrigeration capacity of this unit is 340kcal/hour, or about 395 watts.]

rubidium

Thanks for all your help via PM and here on this Rubidium

You really are an asset to this site :coolup:

[ballz0r]

Dear Brennan,

Thanks for your reply and noted, after discussing with my boss and engineer, kindly noted the followings:

The way you deal with this matter is good now, you won't loss too much.
But we just don't have a unit run on 220V 50Hz now, however, you are most welcome to order from FrozenCPU, and they will order from us then.

Regarding to you blame all the fault on Cooler Express, we would like to say it's supposed to your misunderstanding, because that we just states there are 110V and 220V voltage seperate of cooling units available, it's not a manual, we don't state the both type of voltages run on the unit at same time. However, to choose the product with right voltage is a common and basic sense, since cunsumer want to buy electrical product from other country, first of all, they should concern about the voltage issue. All of our consumers always ask for the voltage if suit for their local use when they buy firstly. If you found our manual states that the 110V and 220V are compatible for the unit at same time, we will surely respond.

Our local voltage types are 110V 60Hz and 220V 60Hz, therefor, our agent only imports the former types compressor, but the 220V 60Hz compressor if used on 50Hz, then the highest voltage limit on 220V, and can't used when over 220V. (We just knew the model no. is NEK2134 GK, but don't know any part no. )

Hope the above explainations are clear for you, Any question, please let us know.


Best regards,
Becky Liang
COOLER EXPRESS INTERNATIONAL TECHNOLOGY CO., LTD.

fucking cockheads arent going to budge.

Luckily Mark from Frozen has offered me a full refund, and today I found a Prometia Mach II on ebay for 200 quid!

Things are looking up :up:

[Septim]

frankly ballzor, i'd say it was frozen's fault, they really should know what they're selling in the first place...

[ballz0r]

well the spec said 110/220 50Hz
I dont blame the guy for trusting that his suppliers build units according to their own spec.

Sure Mark was partially to blame, and credit to the guy for refunding me

[Septim]

well at least he's fair. hehe.

what happens to this 110v unit? keep or repair it and install 110v and use?

[ballz0r]

im currently negotiating a smaller refund in order to keep the unit.

Its win win as theres no additional postage ($250 one way to the states)

I can tinker around with it and get it working on 240V for experiments

[mcoffey]

damn...I was really hoping you could get that unit running. Sorry for the bad luck. I take it the only way to contact them is via email? I'd like to get a chiller unit to mess around with, and they seem to have a couple different models. But I didn't see a way to view any info on their site.

andyc

[ballz0r]

theres a link for engrish

http://www.coolerexpress.com.tw/en-index.htm

then select from the menu down the left of the page


be wary tho...

[mcoffey]

theres a link for engrish

http://www.coolerexpress.com.tw/en-index.htm

then select from the menu down the left of the page


be wary tho...

Yeah see,

That's a bummer too. That's the reason why I've shied away from getting into this side of cooling. So fuckin shady and slip shod. No real reputable vendors out there you can trust and work with.

Thanks for the link, I'll poke around. Hope you get everything squared away.

andyc

[trfnj74]

Glad to see you have some positive outlook with FrozenCPU. Good luck