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ward0
02-20-2009, 04:50 AM
hello guys,

I have a Extended Ascension CYO Duality at home , and i'm having a problem with it.
http://i43.tinypic.com/4j26g0.jpg

They have given me 2x L-MB-tray instead of L and R?

Alrady send a mail to MM
pre-tapped missing? :)

http://i43.tinypic.com/118izk2.jpg

they also send me 1 of these to short : :(

http://i43.tinypic.com/2vxrozp.jpg

But i'm pretty they will send the goods to fee on their charge right? :)

I also have started my buildlog on a other forum, once i have the time i will start posting my buildlog here aswell. So far i have completed my pedestal24 :)

next week starting CYO :p :)

ward0
02-20-2009, 05:20 AM
Ok... an other question, I was like lets try a test setup with Motherboard tray that i can use. I found a old ATX mobo and put it on the tray. NOT FITTING!!!!!!!! I tought standart that they supplied ATX trays?

do i have to buy :

http://www.mountainmods.com/atx-black-powder-coat-removable-motherboard-tray-p-57.html

maybe?

Baleful
02-20-2009, 06:26 AM
Umm.... I think all the MB trays are the same from MountainMods. It looks like you have yours inverted, turn it around.

ward0
02-21-2009, 10:46 AM
turning it around is not working. Alrady tried that one.

Baleful
02-21-2009, 10:58 AM
That's really strange man. I'm not sure what is going on, they may have the alignment of the holes screwed up. I'm pretty sure all their MB trays are the exact same, so it should just turn around and face the other way. Has MountainMods responded to your email yet?

mcoffey
02-21-2009, 11:01 AM
Why not call Ben at Mountian Mods? Have you done that yet?

andyc

ward0
02-22-2009, 04:04 PM
i got answers to my questions, i have to reverse the tray.

they gave me the offer to send the wrong plate back. but i'l fix it with a bolt and nut.

I wasn't able to get free transfer costs for other items i'm missing because you only have 72houres to respond since you have the box delivered. :(

I think i will order my ATX trays next week and order some other stuff that i will be needing.